Shipping & Returns
Delivery time is normally 48 hours after placing your order. Please note that if the item you have ordered is not in stock then please ring or email us if you have a specific delivery date before ordering as it could take up to 14 days. We are a manufacturer and not a shop. We use Royal Mail Special Delivery service. When we have made your selected item/s, it will be delivered next day before 1p.m. Please note it will require a signature. For overseas orders we use Royal Mail International Tracked & Signed for service. Sorry but we cannot ship to P.O. Boxes. We also use FEDEX for overseas delivery. Please email or ring us for a quote.
If you need to know exactly when your order will arrive or wish to arrange a specific delivery date, please telephone or email us.
Credit card authorization and verification must be received prior to processing.
Returns will only be accepted for a refund within 2 weeks of invoice date. All refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the returned merchandise.
Rings can be resized free of charge should they close enough to the desired size, usually a difference of one size. For larger differences extra charges may be necessary for additional metal and work, or even an entire new ring will need to be made. Resizing rings with gemstones must be negotiated on a case by case basis, as the gemstones may need to be removed and replaced for resizing.