Frequently Asked Questions
What percentage of Welsh Gold do you have in your jewellery?
Our Cymru Gold jewellery contains up to 10% Pure Welsh Gold. Some of our competitors claim to use 1% or 5% of Welsh Gold in their products. We have up to 10%. We can also make jewellery containing 100% pure Welsh Gold.
Can you make jewellery using pure Welsh Gold?
Yes we can and we believe we are the only company in the world to do so. We have the last remaining stock from the Gwynfynydd mine and can show you the ingots. Pure Welsh Gold commissions are custom orders though so you will need to contact Nigel for advice and quote. But Our 18ct Pure Welsh Gold is priced by finished weight at £2,500 per gm.
This should give you an idea of the cost.
Do you have a physical shop we can visit?
We DO NOT have a physical shop. We are a manufacturing workshop who make rings and jewellery to order but it is possible to visit our head office in Cheltenham to view our products by appointment only please. Please give us an indication of the products you'd like to view. We make EVERYTHING TO ORDER so we don't have all products laid out to view. It is a workshop. We may have some finished or half finished items to show you but this is not a gleaming showroom.
Our visiting times are Monday and Wednesday 11am to 2pm.
If you would like to arrange a visit with Nigel, Please get in touch indicating which product you are interested in.
I have a worn Wedding ring belonging to a family member that has sentimental value.
Can it be repaired?
Sometimes yes. But mostly no. A worn ring is a worn ring and can't be melted down to make another. It can be used in the creation of a new ring though. And we have often embedded an old ring inside a new shank to create something unique and individual.
All enquiries will have to be assessed by Nigel first though to let you know what is possible and costings.
Are you able to engrave the inside of a ring?
Yes. But it depends on the size of the ring and message.
Llanfairpwllgwyngyllgogerychwyrndrwbwllllantysiliogogogoch might be a challenge!
I would like a 3mm ring but finger size Z. Can it be done?
It could be done BUT we would NOT recommend it. A size Z ring has to have a certain amount of gold if it is not to bend out of shape when worn.
I have guessed my partner's ring size. Is this OK?
We understand that jewellery is often a gift and therefore a a surprise for the recipient. It's difficult to discreetly gauge sizes. We must stress that we take your word for sizing. We can send out gauges for sizing but what you order is what you receive. Finger sizes can change over time or can be affected by heat or medical conditions. We can adjust sizes to a small degree but this will incur a cost for our time and postage. If you unsure, please get in touch first.